HUMAN HAIR CARE
We recommend washing your alternative hair every 6-8 wears
We do not recommend coloring or chemically altering alternative hair.
CHECK WASH
• Before washing your human hair wig or hairpiece, gently remove any tangles using your paddle brush
• Wet hair completely using cool running water. Comb through hair with your fingers several times
• If no signs of tangling/matting* occur, continue to cleanse and condition while checking for excessive tangling as you go
• If you do notice excessive tangling/matting, it may be a sign of inversion; contact your retailer or manufacturer immediately
* Tangling/matting that occurs after months of wear is due to improper care
CLEANSE & CONDITION
• Before washing your human hair wig or hairpiece, gently remove any tangles using your paddle brush
• Gently lather the hair with a small amount of smooth shampoo, while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling
• Rinse thoroughly in cool running water until the water runs clear
• Apply smooth sonditioner, avoiding the base of the wig or hairpiece (applying conditioner to the base/cap may weaken the knots)
• Using your fingers, work conditioner through mid-lengths and ends for 3-5 minutes
• Rinse thoroughly in cool running water until the water runs clear
DRY & STYLE
• Wrap wig or hairpiece in a towel and gently pat to remove excess water
• Gently remove any tangles using your paddle brush
• Allow cap to dry completely before applying to a canvas block head
• Dampen hair again and apply a small amount of blown away blow dry balm; distribute evenly throughout hair, keeping away from base
• Starting at nape, work in 2" sections using your round boar-bristle brush and blow dry each section completely
• Use medium-high heat on full power to blow dry hair. Use the "cool shot" button to lock in style
• Human hair must be dried and styled after washing. Air-drying will leave the hair ‘un-polished’ and can trap water in the hair causing frizzing
TIPS
• Blown Away Blow Dry Balm is designed as a foundation product for all human hair blow outs. All other styling products can be layered over Blown Away
• Boho Beach Mist can be used on dry hair to add texture and revitalize natural curls
• Use professional grade heat styling tools with digital temperature settings to control heat. Use no higher than 350° F to help maintain the integrity of the hair
• Use Versatile 3-Way Hair Spray to hold your finished style. Adjust nozzle to “L” for low, “M” for medium, or “H” for high hold, depending on your needs
HD | HEAT DEFIANT CARE
We recommend washing your alternative hair every 6-8 wears
CLEANSE & CONDITION
• Before washing, gently remove any tangles using your wide tooth comb only
• Wet hair completely using cool running water
• Gently lather the hair with a small amount of shampoo, making sure that the hair is traveling in the same direction. DO NOT rub hair; this will cause tangling
• Rinse thoroughly under cool running water until water runs clear
• Wrap wig or hairpiece in a towel and gently pat dry
• Gently detangle hair using wide tooth comb
• Spray with Leave-In Conditioning Spray (3-5 pumps) keeping away from base
DRY & STYLE
• Allow wig or hairpiece to air dry naturally by placing on a plastic or wire wig stand. Do NOT blow dry
• Air drying your wig will give the best results. The fiber will dry fastest; be sure the cap is completely dry before wearing, storing, or displaying
• Apply HD Smooth Ddetangling Spray, (3-5 pumps) focusing on the bottom half of wig or hairpiece. Gently comb through using your wide tooth comb.
• HD fiber can withstand heat up to 350° F, however, just recommends working at 270°-280° F
• It is recommended to use professional grade heat styling tools with digital temperature settings to control heat
CURL & FLAT IRON
• Heat your curling or flat iron to 270°-280° F
• Starting at the nape, take ½ inch-1.5 inch sections of hair (smaller sections=tighter curls, larger sections=looser curls)
• Spray Heat Treat Thermal Spray on the section to protect the fiber (1-2 pumps per section)
CURL
• Gather hair into curling iron, smooth through to the ends. Roll iron up towards base of wig or hairpiece, staying 1-2 inches away
• Hold for 10-15 seconds, then turn the tip of iron toward the ground and release curl into palm of hand
• Holding curl in one hand, gather up towards base and secure curl with a small metal clip (like a pin curl)
• Allow curl to cool completely (about 5 minutes); remove clip and let curl hang naturally
FLAT IRON
• Starting at the nape, take ½ inch-1.5 inch sections
• Spray Heat Treat Thermal Spray on the section to protect the fiber (1-2 pumps per section)
• Slowly smooth flat iron down through ends; keep hair smooth by following behind the flat iron with your Wide Tooth Comb
• Allow hair to hang naturally and cool completely
TIPS
• All synthetic fibers can tangle and frizz with wear. It is important that the frizz is corrected early to avoid permanent damage to the fiber. Use your flat iron to smooth any frizz before washing
• We recommend using HD Smooth Detangling Spray with a Wide Tooth Comb DAILY to detangle your HD wig. This is especially important with the mid-length to long length HD wigs or hairpieces
• To add texture and definition, use a small amount of Piece Out Contour Fiber Crème and apply using fingertips
SYNTHETIC HAIR CARE
We recommend washing your alternative hair every 6-8 wears
CLEANSE & CONDITION
• Before washing your wig or hairpiece, gently remove any tangles using your paddle brush or wide tooth comb
• Wet hair completely using cool running water
• Gently lather the hair with a small amount of shampoo, making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling
• Rinse thoroughly under cool running water until water runs clear
• Wrap wig or hairpiece in a towel and gently pat dry
• Spray with Conditioning Spray (3-5 pumps) keeping away from base of wig or hairpiece. Do not rinse out conditioner
• Gently detangle hair using your Wide Tooth Comb
DRY & STYLE
• Allow wig or hairpiece to air dry naturally by placing on a plastic or wire wig stand. DO NOT blow dry
• For mid-length to long length styles, apply HD Smooth Detangling Spray, (3-5 pumps) focusing on bottom half of wig or hairpiece. Gently comb through using your Wide Tooth Comb
• We recommend using your fingertips or wig brush/comb for your desired style
• To add texture and definition, use a small amount of Piece Out Contour Fiber Crème and apply using fingertips
• Do NOT use heat to style synthetic fiber (curling irons, flat irons or blow dryers)
TIPS
• Be cautious when standing near a heat source (i.e. open oven, heater, etc.) Excessive heat can damage the fiber
• We recommend using HD Smooth Detangling Spray with a wide tooth comb to detangle your synthetic wig. This is especially important with a mid-length to long length wig or hairpiece
Total Delivery Time = Processing Time + Delivery Time
Processing Time, According to different products, there are different processing times. You can see more details as followings:
- Standard Order: It will take 7-10 days.
- Lace Front Wigs Order: It will take 10-15 days
- Monofilament Order: It will take 18-25 days.
- Full Lace Wigs Order: It will take 15-20 working days.
- Hand-tied Wigs Order: It will take 15-20 working days.
- Men Toupees/Women Toppers Order: It will take 40-45 working days.
DELIVERY TIME
It will take 2-4 days for you to receive your items.
Due to force majeure, the delivery time may be affected.
Delivery Methods & Charge
We will deliver your order DHL/ RPX/DPD. Delivery in the USA is $10 which will be auto-added in the grand total.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be original packed. All packages should be sent via a tractable method. We are sorry that we cannot responsible for the lost in transit. And the original shipping charges are non-refundable.
